This is me, Srayan Goswami

Hi, this is 🗣Srayan Goswami, a Sr. Product Designer


Designing AI orchestration workflows
with contextual interactivity & systems thinking

Designing AI orchestration workflows
with contextual interactivity & systems thinking

Designing AI orchestration workflows
with contextual interactivity & systems thinking

▫️Agentic AI▫️Communications▫️AI Video▫️Edtech▫️Data Visualization

▫️Agentic AI▫️Communications▫️AI Video▫️Edtech▫️Data Visualization

Computer Science Engineer turned Product Designer, with

9.6 years

9.6 years

9.6 years

9.6 years

9.6 years

of industry experience.

Started as a

UI Engineer

UI Engineer

UI Engineer

UI Engineer

UI Engineer

accompanied by

CX Consulting

CX Consulting

CX Consulting

CX Consulting

CX Consulting

Both experiences helped me to adapt and make transition into Product Design.

My latest experience has been as a

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

at RingCentral.

I am also a volunteer design mentor having mentored

75+ designers

75+ designers

75+ designers

75+ designers

75+ designers

I love designing and thriving with the people and for the people.

Computer Science Engineer turned

UX Designer, with over

9.6 years

9.6 years

9.6 years

9.6 years

9.6 years

of industry experience.

Started as a

UI Engineer

UI Engineer

UI Engineer

UI Engineer

UI Engineer

accompanied by

CX Consulting

CX Consulting

CX Consulting

CX Consulting

CX Consulting

Both experiences helped me to adapt

and make transition into my

anything digital.

My latest experience has been as a

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

at RingCentral.

I am also a volunteer design mentor having mentored

75+ designers

75+ designers

75+ designers

75+ designers

75+ designers

I love designing and thriving with the people and for the people.

Computer Science Engineer turned Product Designer, with

9.6 years

9.6 years

9.6 years

9.6 years

9.6 years

of industry experience.

Started as a

UI Engineer

UI Engineer

UI Engineer

UI Engineer

UI Engineer

accompanied by

CX Consulting

CX Consulting

CX Consulting

CX Consulting

CX Consulting

Both experiences helped me to adapt and

make transition into Product Design.

My latest experience has been as a

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

Sr. Product Designer III

at RingCentral.

I am also a volunteer design mentor having mentored

75+ designers

75+ designers

75+ designers

75+ designers

75+ designers

I love designing and thriving with the people and for the people.

I solve problems / find opportunities by

I solve problems / find opportunities by

I solve problems / find opportunities by

Selected work

Selected work

Open to new opportunities

Open to new opportunities

Open to new opportunities

AI Rewriting (usecase)

Identifying revenue growth & scale for sending SMS campaign

Simplifying SMS campaigns for single-user accounts owners and hence increase revenue for business.

Recharge value

202.8%

Usage proportion

88.6%

AI Rewriting (usecase)

Identifying revenue growth & scale for sending SMS campaign

Simplifying SMS campaigns for single-user accounts owners and hence increase revenue for business.

Recharge value

202.8%

88.6%

Usage proportion

Increasing account-migration success rate for Textlocal users

Making Textlocal users confident and self-serve the migration to Webex Interact, and reduce operational costs and efforts.

Completion rate

38%

Steps for journey

3/4th

Completion rate

38%

3/4th

Steps for journey

Increasing account-migration success rate for Textlocal users

Making Textlocal users confident and self-serve the migration to Webex Interact, and reduce operational costs and efforts.

AI Growth (PoC)

Multimodal GenAI Avatar video: Personalized and Interactive

Exploring the capability to create AI avatar-driven videos communications to enhance CX in onboarding, service delivery, retention, and upselling.

Client pre-contracts

2

Beta access requests

1400+

AI Growth (PoC)

Multimodal GenAI Avatar video: Personalized and Interactive

Exploring the capability to create AI avatar-driven videos commms to enhance CX in onboarding, service delivery, retention, and upselling.

Client pre-contracts

2

1400+

Beta access requests

New unified E-learning experience for employees

Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.

Monthly engagement

18%

SUS score

68.75 / 100

New unified E-learning experience for employees

Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.

Monthly engagement

18%

SUS score

68.75 / 100

Experience

Experience

Senior Product Designer III

Senior Product Designer III

Senior Product Designer III

RingCentral

RingCentral

RingCentral

Mar 2026 - Present

Mar 2026 - Present

Product Designer III

Product Designer III

Product Designer III

Cisco - Webex CX

Cisco - Webex CX

Cisco - Webex CX

Jan 2022 - Feb 2025

Jan 2022 - Feb 2025

UX Designer

UX Designer

UX Designer

Cognizant

Cognizant

Cognizant

Apr 2019 - Aug 2021

Apr 2019 - Aug 2021

UI Engineer | CX Consultant

UI Engineer | CX Consultant

UI Engineer | CX Consultant

IBM

IBM

IBM

Sep 2014 - Aug 2017

Sep 2014 - Aug 2017

Web Designer (Intern)

Web Designer (Intern)

Web Designer (Intern)

Dialmetrics

Dialmetrics

Dialmetrics

Feb 2014 - Jul 2014

Feb 2014 - Jul 2014

Skills

Skills

UX Design

Product Design

Interaction Design

AI native Design

UX Research

Data Analysis

Social Listening

Heuristic Evaluation

Competitive Analysis

Usability Testing

User personas

User flows

Journey mapping

Design Systems

Wireframing

Prototyping

Miro

Figma

Claude

Replit

Code

Mentoring