Greetings from Srayan
Greetings from Srayan
Greetings from Srayan
Photographer ✦ Poet ✦ Cook ✦ Bird-watcher
Photographer ✦ Poet ✦ Cook ✦ Bird-watcher
Designing with minimalism inspired by
LEGO and Systems Thinking
Designing with minimalism inspired by
LEGO and Systems Thinking
Designing with minimalism inspired by
LEGO and Systems Thinking
Computer Science Engineer turned UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt and make transition into Product Design.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
Computer Science Engineer turned
UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt
and make transition into my
anything digital.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
Computer Science Engineer turned UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt and make transition into Product Design.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
I solve problems / find opportunities by
I solve problems / find opportunities by
I solve problems / find opportunities by
Selected work
Selected work
Immediate joiner
Immediate joiner
Immediate joiner
Open to new opportunities
AI Rewriting (usecase)
Identifying growth and scale for sending SMS campaigns
Simplifying SMS campaigns for single-user accounts owners and hence increase revenue for business.
Recharge value
202.8%
Usage proportion
88.6%
AI Rewriting (usecase)
Identifying growth and scale for sending SMS campaigns
Simplifying SMS campaigns for single-user accounts owners and hence increase revenue for business.
Recharge value
202.8%
Usage proportion
88.6%
AI Rewriting (usecase)
Identifying growth and scale for sending SMS campaigns
Simplifying SMS campaigns for single-user accounts owners and hence increase revenue for business.
Recharge value
202.8%
Usage proportion
88.6%
Increasing account-migration success rate for Textlocal users
Making Textlocal users confident and self-serve the migration to Webex Interact, and reduce operational costs and efforts.
Completion rate
38%
Steps for journey
3/4th
Completion rate
38%
Steps for journey
3/4th
Increasing account-migration success rate for Textlocal users
Making Textlocal users confident and self-serve the migration to Webex Interact, and reduce operational costs and efforts.
Increasing account-migration success rate for Textlocal users
Making Textlocal users confident and self-serve the migration to Webex Interact, and reduce operational costs and efforts.
Completion rate
38%
Steps for journey
3/4th
AI Growth (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos communications to enhance CX in onboarding, service delivery, retention, and upselling.
Client pre-contracts
2
Beta access requests
1400+
AI Growth (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos commms to enhance CX in onboarding, service delivery, retention, and upselling.
Client pre-contracts
2
Beta access requests
1400+
AI Growth (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos communications to enhance CX in onboarding, service delivery, retention, and upselling.
Client pre-contracts
2
Beta access requests
1400+
New E-learning unified experience for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Monthly engagement
18%
SUS score
68.75 / 100
New E-learning unified experience for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Monthly engagement
18%
SUS score
68.75 / 100
New E-learning unified experience for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Monthly engagement
18%
SUS score
68.75 / 100
Experience
Experience
Product Designer 3
Product Designer 3
Product Designer 3
Cisco - Webex CX
Cisco - Webex CX
Cisco - Webex CX
Jan 2022 - Feb 2025
Jan 2022 - Feb 2025
UX Designer
UX Designer
UX Designer
Cognizant
Cognizant
Cognizant
Apr 2019 - Aug 2021
Apr 2019 - Aug 2021
CX Consultant | UI Engineer
CX Consultant | UI Engineer
IBM
IBM
IBM
Sep 2014 - Aug 2017
Sep 2014 - Aug 2017
Web Designer (Intern)
Web Designer (Intern)
Web Designer (Intern)
Dialmetrics
Dialmetrics
Dialmetrics
Feb 2014 - Jul 2014
Feb 2014 - Jul 2014
Skills
Skills
UX Design
Product Design
Interaction Design
UX Research
Data Analysis
Social Listening
Heuristic Evaluation
Competitive Analysis
Usability Testing
User personas
User flows
Journey mapping
Design Systems
Wireframing
Prototyping
Miro
Figma
Mentoring